Returns Policy

Although we hope you love your Amor Binders, there may be times when you need to return items to us.

 

Should you need to return an item to us, you have 30 days from the date you receive your order to return anything for store credit.

 

Since many of our items are small or limited edition runs, we cannot offer exchanges, because we cannot guarantee that stock will be available. However, store credit of the full purchase amount (excluding shipping) will be given.

 

To be eligible for store credit, your item must be returned to us in the same condition that you received it. This means the garments must be unworn and unwashed, have no stains or strong odours, and still have original tags attached.

 

Everything we send out is quality controlled by Andy themself, but if we miss something and your item is faulty or damaged when you receive it, please let us know and provide as much information as possible, including images of the faulty garment.

 

Evidence of faulty or damaged goods must be provided for a refund. We will refund once we receive the returned item. Returned items must be in original condition, unworn with all tags attached.

 

To make a return request, please email us within 3 days of receiving your order, at info@andyamor.com with your name, address, order number and full details on why you are requesting a return. Please include images if required.

 

All returns are to be sent to us as trackable delivery, with additional shipping costs at customer's expense to be eligible for a return (original shipping costs are non-refundable).

 

Returned items will be examined prior to issuing a credit or refund.

 

Gift Cards, Face Masks, Undergarments (not including binders), and Pay-It-Forward Binder Program contributions are non-returnable items.

 

Binders received through our Pay-It-Forward Binder Program are not eligible for an exchange, store credit or a refund, but may be returned to us if there is a problem with the binder or it is no longer needed.

 

For Binder Program participants, if there is a fit issue with the binder we supplied as part of our program, we will do our best to supply a replacement binder where possible but cannot guarantee the binder you’d like will be available.

 

To complete your return, we require a receipt or proof of purchase.

 

All eligible returns must be sent to:

 

Amor Design Studio

1780 Johnsonville, VIC

Australia, 3902

 

 

If you have any questions relating to our Returns Policy, please don't hesitate to get in touch at info@andyamor.com